Where do you deliver to?
We deliver to the whole of the mainland UK.
Is it free delivery?
No, to keep the price of our products down we charge on a per order basis for our furniture and our smaller products are priced on a per item basis. Our buy online and collect in store option however is free of charge. For deliveries to Lowland Scotland and to the Highlands of Scotland there is a surcharge. We don't deliver to the Isle of Wight, Isle of Man, Northern Ireland, Eire or the Scottish Islands.
How will my order be delivered?
Small orders will be delivered by a specially selected courier.
For furniture deliveries that are local to our stores (approx 20-25 miles) we use a two man delivery team, in a 7.5 ton lorry, and we can offer an assembly service for our wardrobes and beds (a charge is applicable)
For furniture deliveries outside our 'local areas' we use a one man delivery service, using very large 40ft long vehicles. For these deliveries; assistance is required at the delivery address. Unfortunatley we are unable to offer an assembly service on 'distance deliveries'. Due to the size of our vehicles it is essential for us to know about any restrictions on the route to your house.
If you have any queries about deliveries, please do not hesitate to contact our helpline or to contact one of our stores directly.
When will my delivery be?
For furniture deliveries we will advise you at the beginning of the week of your delivery what day your delivery will be on. The driver will be given all the contact details and will be able to advise you what time they will complete the delivery. This can be between 7am and 10pm as our drivers work with in these times.
Who do I contact about a query?
Any questions can be answered by the store your items were ordered from.